Velocify handles the dialing. Text covers the leads who never pick up.
Quick answer: LoanWick is an AI texting assistant for loan officers. The Velocify connection is still being built, so nothing texts your Velocify leads yet. Sign up now for a free 60-day LoanWick texting trial while it is set up, subject to the review terms on this page. Bonzo is the only live connection today.
Velocify, from ICE Mortgage Technology, is built for high-volume lead teams: it distributes leads to loan officers and powers the dialer. Many borrowers will not answer a call from a number they do not know, but they will text back. LoanWick is an AI texting assistant for that channel. Its Velocify connection is in progress and not live yet.
LoanWick is an independent product. It is not made, sponsored, endorsed by or affiliated with Velocify or ICE Mortgage Technology. The Velocify or ICE Mortgage Technology connection is in progress and is not live yet.
High volume makes the reply gap bigger
ICE describes Velocify as distributing and prioritizing leads, with distribution programs such as round robin and waterfall, and the Dial-IQ dialer for click-to-call, power dialing and warm transfers. That is built for calling quickly.
When a borrower texts back instead of answering, the loan officer is often on the next call. Inbound texts pile up while the dialer keeps going. An assistant that answers those texts, asks one useful question and offers a call time keeps the lead warm until an officer is free.
Follow the lead owner, even when it changes
Distribution rules can reassign a lead. An assistant that speaks for the wrong officer, or keeps texting after a lead was reassigned, creates confusion. The planned connection reads the current owner before every text and uses that officer’s name and booking details.
It also has to respect your call program. If a loan officer is on the phone with the borrower or just texted, the assistant steps back.
How it will work with Velocify (in progress)
| Situation | Planned assistant action | Boundary |
|---|---|---|
| New lead, no answer by phone | Text reply when the borrower writes back | Only in approved statuses |
| Borrower texts “call me later” | Confirm a time and offer the booking link | Uses the current owner’s availability |
| Lead goes quiet | Limited follow-up texts | Within sending limits, opt-outs and texting hours |
| Officer takes over | Assistant steps back | Recent human activity holds automation |
Status: the Velocify connection is not fully built. Nothing here describes a live feature. LoanWick does not replace Velocify’s dialer.
Free for 60 days while it is set up
Sign up for the Velocify version and you get a free 60-day trial while the connection is set up. Test conversations now in the browser demo with fictional leads. No real texts go out until setup is tested and activation is approved. Texts stay inside the lead’s local window within the federal 8 AM–9 PM limit and supported state rules. Texting is the core product; LoanWick’s AI calling is a separate rollout.
Free 60-day trial while the connection is set up. Trials are subject to review and aren’t guaranteed for loan officers with more than 500 leads per month, though we may still choose to honor them. The trial includes LoanWick texting, not voice; voice trials may be available on request.
Velocify AI text follow-up: common questions.
Does LoanWick integrate with Velocify?
What are the terms of the free 60-day Velocify trial?
Does LoanWick replace Velocify’s dialer?
What happens when a lead is reassigned?
Is this built for call-center lending teams?
Sources and review scope
First-party descriptions checked October 11, 2026. Capabilities, prices, and availability can change. Confirm required workflows directly with each provider.